certifies that your product is warranted by the manufacturer to
be free from defects in material, construction, and craftsmanship
for the life of the original purchaser. if your product has a heat
control, cord, knob, or handles, such items are warranted for one
(1) year from the date of purchase.
if service should
be necessary, send the product with a description of the claimed
defect to the dealer from whom the product was purchased. in the
event you are unable to locate the dealer, you may send the product
to the address listed below. any part or parts which, upon examination
by the manufacturer, are found to be defective will be repaired
or replaced without charge, except for shipping, during the warranty
period. this warranty does not apply to damage caused by accidents,
misuse, abuse, or alterations.
liability under this warranty is limited to the repair or replacement
of the defective product at the manufacturer’s sole option.
the manufacturer shall not be liable for any incidental or consequential
damages, whether direct or indirect.
this warranty is expressly granted in lieu of all other warranties
including the implied warranties of merchantability and fitness
for a particular purpose.
saladmaster corporate office & customer service
230 westway place, #101
arlington, texas 76018
customer service hours:
8:00 a.m. - 5:00 p.m. cst
monday thru friday excluding holidays
send any product for warranty or replacement service to:
saladmaster warranty and replacement service center
1250 schmidt rd
west bend, wisconsin 53090
policies & programs
saladmaster will, at its sole option, repair or replace the cookware,
and return it to the purchaser with a charge for shipping and handling
only. burned, warped or pitted cookware is a result of improper
use and not covered by this warranty.
replacement parts service:
should a handle or knob become broken accidentally, it can be replaced
for a minimum charge by writing to saladmaster at the address above.
please identify the type of replacement (long handle, short handle
or cover knob). for prompt service, visit www.saladmaster.com and
click on the customer care section to download a replacement parts
price list and order form.
saladmaster agrees to repair or replace your entire set of saladmaster
cookware, or any part thereof, at one-half the then current retail
price at such time it is accidentally lost, stolen, destroyed, or
damaged by fire, storm or earthquake. proof of loss must be submitted
to saladmaster at the address below within 60 days of its occurrence.